Systems Analyst (SCADA)
Job Location - 4 Irving Place, New York, New York
Duration: 12 months
OPEN TO GC/USC/GC EAD/H4 EAD/H1B (they must be local)
Job Description -

Responsibilities include:
• Day to day operational support for the SCADA application and its supporting infrastructure. Ensure system availability, stability, and performance.
• Investigate and resolve complex system incidents related to SCADA applications, data communications, integrations, and supporting platforms.
• Monitor system performance, alarms, and logs to proactively identify issues and coordinate resolution before they impact operations.
• Coordinate and support system upgrades, patches, and configuration changes. Validate system functionality after updates to ensure operational continuity.
• Work closely with infrastructure, network, database, and cybersecurity teams to maintain secure and reliable system operations.
• Support integration and data flow between SCADA and other enterprise systems such as data historians
• Perform root cause analysis for major incidents and document findings along with corrective and preventive actions.
• Maintain and improve operational procedures, troubleshooting guides, and system documentation.
• Support disaster recovery planning, system failover testing, and business continuity activities.
• Participate in project initiatives that introduce new features, system upgrades, or infrastructure changes affecting the SCADA environment.
• Coordinate with vendors and external partners to troubleshoot product issues, manage support cases, and implement system improvements.
• Mentor junior analysts by providing technical guidance, reviewing work, and supporting skill development.

Skills required:
• Advanced troubleshooting and system support experience
• Strong understanding of SCADA architecture, telemetry, alarms, RTUs, and control system communication
• Strong Linux systems background and understanding of Virtual Architecture
• Experience with system monitoring tools, log analysis, and performance diagnostics
• Familiarity with databases, scripting, or data queries used in system analysis
• Knowledge of change management, incident management, and problem management processes
• Ability to coordinate across multiple technical teams and operational stakeholders
• Strong documentation, communication, and leadership skills